1.1 These conditions (from here named as the ”purchasing conditions”) regulate the relationship between the users of SportMember (from here on named as “Users”), who purchase merchandise and/or sign up for, renew or in other ways attain (collectively called “buys” going forward) membership of a sports club, who through SportMember offers memberships (from hereon named “The Club”) and SportMember.
1.2 The conditions are accepted by Users by buying merchandise and/or membership through SportMember. If Users do not accept the terms and conditions, purchase of merchandise and membership cannot be made.
1.3 Users are recommended to save and/or print out the conditions.
2.1 Through SportMember there is the option of purchasing merchandise and membership within Clubs, which have agreed with SportMember to provide, send out and sell membership and merchandise through SportMember.
2.2 The agreement of purchasing membership and/or merchandise is made between Users and The Club, but is sold through SportMember. SportMember is the communicator for The Club, and therefore not part of the agreement of purchasing membership and/or merchandise.
2.3 The Users are accepting the terms and conditions by purchasing membership and/or merchandise, as referred to in connection with the ordering.
2.4 For there to be an agreement of membership and/or merchandise between Users and The Club, SportMember forwards information about the Users name, address and date of birth to The Club. If SportMember is required to forward additional information to The Club, the Users are made aware of this.
3.1 After creation of membership made through SportMember, the Users receive a confirmation confirming the Users creation from SportMember. This is not a confirmation of an agreement on membership. The confirmation is sent to the User’s registered email address.
3.2 The final membership agreement is made when SportMemberconfirms this to the Users. Should there be any complications in the way of a membership, SportMember will inform the Users of this.
4.1 The membership fee and the period of time (i.e. whole season, half season, or similar) for the membership will appear when you are placing you order in SportMember. If continuous payments are set up, this will also appear when you are placing your order.
4.2 Payments in SportMember can only be made using the listed payment options. The amount will not be withdrawn from your account until The User has confirmed the membership agreement cf. article 3.2. The handling of the payment options happens through an authorised provider and the communication is encrypted.
4.3 Regarding memberships with continuous payments, The User allows SportMember to deduct the specified amount on the specified date from the payment card The User has entered on SportMember. The first deduction will take place as stated in article 4.2. To the specified amount, a management fee (£0.35 + 1%) can be added. The club can choose to pay this management fee themselves.
5.1 When payments are set up as subscriptions, SportMember will continue to deduct the specified amount from The User’s payment card according to the club membership terms.
5.2 SportMember will notify The User 2 days in advance before the amount is deducted from the payment card of The User.
5.3 When SportMember has completed the transaction from the payment card of The User, The User will receive a receipt and certificate of participation.
5.4 The User can find his/her payment cards in the “profile settings".
5.5 The User can at any time delete a registered payment card and thereby immediately cancel any ongoing deduction from the payment card. The User is not subject to a minimum period at SportMember and can - by deleting the registered payment card in “profile setting” - immediately cancel the subscription-based payment method.
5.6 A new payment card can only be added in SportMember by The User.
6.1 Payment for purchases of merchandise distributed by SportMember can only happen with the listed payment card. The amount is not deducted until the order is confirmed ready to be picked by the club who is selling the merchandise. The handling of the payment options happens through an authorised provider and the communication is encrypted.
6.2 All amount on merchandise is in Pound Sterling and including VAT.
6.3 Ordered merchandise is delivered by the selling Club at the informed time and place. oplyste tidspunkt og udleveringssted.
6.4 If you wish to complain about the merchandise distributed by SportMember, you can do so at:
Konkurrence- og Forbrugerstyrelsens Center for KlageløsningCarl Jacobsens Vej 35
2500 Valby
7.1 The User has the right of cancellation for a period of 14 days when paying for membership and/or purchasing merchandise after the confirmation of the membership agreement cf. article 3.2 or received a receipt that The Club is ready to handout the purchased merchandise.
7.2 The right of cancellation can be exercised by contacting SportMember in writing. The contact information can be found in article 9. The request must be sent before the right of cancellation expires.
7.3 If the right of cancellation is used within the specified time, SportMember will return the amount as soon as possible and no later than 14 days after SportMember received the payments for subscriptions and/or merchandise. When the right of cancellation is exercised for merchandise, it is required that the merchandise is handed back to the club, unused and in original packaging.
7.4 If a membership is cancelled, which The User accepts has started prior to the expiry date of the cancellation, cf. article 7.1, The User must pay a pro rata amount for the service The User has received (from the start of the agreement to the time when The User performs his/her right of cancellation to SportMember compared to the full duration of the membership agreement).
8.1 The User is encouraged to verify that it is the correct membership that is listed in the confirmation from SportMember.
8.2 In case of errors or omissions in the membership or the merchandise, or this does not live up to The User’s expectations, The User must immediately contact The Club or SportMember, who will pass on the objection on to The Club to which the User has agreed upon the purchase of membership and/or merchandise. The contact information can be found in article 9.
8.3 SportMember does not take any responsibilities regarding errors, omissions or if a membership or a piece of merchandise does not live up to the expectations. SportMember can in no case be held responsible for indirect loss or consequential damage.
9.1 Any request regarding purchases on SportMember, including the right of cancellations, should be directed to:
SPORTMEMBER LTD
128 City Road London EC1V 2NX
Company number 16522508
E-mail: [email protected]
Telefon: 22 66 13 88
10.1 SportMember’s Terms & Conditions and Privacy Policy also function as the agreement between The User and SportMember."
11.1 SportMember is at any time entitled to change the Terms & Conditions if necessary.
12.1 This is the Terms & Conditions for purchase or membership and/or merchandise version 1.05, 19 November 2018