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FAQ

Can I add an extra address, email and number to my profile?

Why should I add contact information to my profile?

- So your coach/teammates can communicate with you directly via SportMember


- Add your mother and/or father's details in Contact Person so that they also receive emails from your coach


Open Profile Settings

  1. Press  in the top right corner
  2. Press  PROFILE SETTINGS
  3. Press  Personal information

Enter here the information you want to add/change to your profile on SportMember. It concerns:

  • Profile picture:
    • Take a selfie with your phone or select from your gallery
  • First name
  • Last name
  • Birthday
  • E-mail:
    • Email address you receive emails from your coach on
  • Mobile:
  • Phone:
  • Street
  • Postal code
  • City
  • Hide address
    • Activate or deactivate
  • Contact person:
    • Name
    • E-mail
    • Mobile
    • Phone
    • Same address as me
    • Street
    • Zip code
    • City

Note: Has the same address as me is always selected as default, as in most cases mother/father live in the same place. However, if this is not the case, this can be deselected and you will be able to enter the new address, postcode and city of your contact.

  • TIP: If you are not the only one who will receive messages from your coach on SportMember (e.g. mother or father), enter the information in Contact person

You will then appear as a member in the member overview with the new details for the coach/teammates to contact you on.





Parent profile


For example, if you are a divorced parent couple who each want to log in to your child's profile, you can create a parent profile that can be associated with the child's profile.

The parent profile can also be associated with multiple children, so you don't have to log in and out to switch between your children, as with the parent profile you only have to remember your own username and password. Read more about the Parent Profile here.


Open Profile Settings

  1. Click on at the top right
  2. Click on  PROFILE SETTINGS
  3. Click on Personal information on the left

Enter here the information you want to add/change to your profile on Holdsport. It is about:

  • Profile picture:
    • Take selfie with your phone or select from your gallery
  • First name
  • Last name
  • Birthday
  • E-mail:
    • Email address you receive emails from your coach on
  • Additional e-mail:
    • Additional email address to receive emails from your coach
  • Mobile:
  • Phone:
  • Street
  • Postal code
  • City
  • Hide address
    • Activate or deactivate
  • Contact person:
    • Name
    • E-mail
    • Mobile
    • Phone
    • Street
    • Postal code
    • City


  • TIP: Enter information in Contact person if you are not the only one who will receive messages from your coach on SportMember (e.g. mother or father)

You will then appear as a member in the member overview with the new information on which the coach/teammates can contact you.



Parent profile


For example, if you are a divorced parent couple who each want to log in to your child's profile, you can create a parent profile that can be associated with the child's profile.

The parent profile can also be associated with multiple children, so you don't have to log in and out to switch between your children, as with the parent profile you only have to remember your own username and password. Read more about the Parent Profile here.

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