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FAQ

How do I chat with my teammates?

How are chat messages displayed?

- If you have at least one unread message in chat, the speech bubble will be marked with a red number


- If you have not read the last chat message, it will appear in black, thick text with a blue icon on the right of the message


- In the chat thread itself, your messages will appear with a blue background and other messages with a grey background


- Add emojis to the chat and/or reply to a message with emojis


There are several different ways to chat with your team and/or specific teammates/coaches.

A chat message will show up as a push notification on your phone like this if you have downloaded the SportMember app:



Team Chat

  1. Press the bottom of the screen
  2. Press Team chat
  3. View the chat and/or message the whole team


Note: To view the specific team chat, you MUST select the appropriate team first in at the top right.




Activity chat

  1. Click on  at the bottom of the screen and select the activity and then Chat
    1. Alternatively, click on the bottom of the screen and select the activity
  2. View the chat and/or message everyone listed as either Registered or Not Registered on the activity


Note: Players who are not registered will NOT receive this chat message


Chat with a selected group

  1. Press the bottom of the screen
  2. Press  
  3. Press Create new chat
  4. Select the person(s) you want to make a closed group chat with
  5. Finish with OK
  6. View the chat and/or write a message to the selected people (coaches/members)


Note: To create a group chat on the team, you MUST select the appropriate team first in.


Turn off chat messages

General chat messages:

  1. Press at the top right
  2. Press  PROFILE SETTINGS
  3. Press Push notifications
  4. Turn off chat messages (several options)


Specific chat messages (for specific activity if needed)

  1. Press  at the bottom of the screen and select the activity, then Chat
    1. Alternatively, click on the bottom of the screen and select the activity/team chat/group chat
  2. Press at the top right
  3. Turn off notifications at the top right
  4. Choose whether to apply:
    1. For 1 hour
    2. For 8 hours
    3. For 24 hours
    4. Until I turn it back on



There are several ways to chat with your team and/or specific teammates/coaches.

A chat message will show up as a push notification on your phone like this if you have downloaded the SportMember app:



Team Chat

  1. Click on CHATS on the left
  2. Click on Team chat
  3. View the chat and/or message the whole team


Note: To view the specific team chat, you MUST select the appropriate team first in at the top right.



Activity chat

  1. Click on  CALENDAR on the left and select the activity, then find the Chat field
    1. Alternatively, click on left and select the activity
  2. View the chat and/or message everyone listed as either Registered orNot Registered on the activity


Note: Players who are not registered will NOT receive this chat message

Chat with a selected group

  1. Click on CHATS on the left
  2. Click on +
  3. Name the group chat and select the person(s) you want to make a closed group chat with
  4. View the chat and/or write a message to the selected people (coaches/members)


Note: To create a group chat on the team, you MUST select the appropriate team first in.


Turn off chat messages

General chat messages:

  1. Click on at the top right
  2. Click on  PROFILE SETTINGS
  3. Click on Push notifications
  4. Turn off chat messages (several options)
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