How do I exempt a member from a payment

Below we explain how to mark people as exempt from upcoming payments in specific months.

Exempt members BEFORE the fee is created (and NOT sending the payment email)

Open Club fee

1. Click on Club in the top left corner
2. Click on Payments
3. Click on Club fee
4. Click on Manage members (as long as you’ve already created at least one fee).
5. Search for the name of the person you want to exempt and click on the calendar icon next to the amount.
6. Click on the amount and change it to 0 for the specific month you want to exempt.
7. Finish with Save

NOTE: Keep in mind that this will only exempt the person from future fees — not from those that have already been generated.

Note: If the person should always be exempt from payment, you’ll need to create an Exempt price type with a value of 0 and simply assign that price type to them.

Exempt members AFTER the fee is created

Open Membership fees and Created Payments

1. Click on Club in the top left corner
2. Click on Membership fees
3. Click on Created payments
4. Locate/search for member and click on on the far right under the Actions column in the same row as the member's name
5. Click on Change to: Exempt
   
   

Note: Here, you can only mark players as exempt for payments that have already been generated — NOT for future payments.

It is NOT possible to exempt people who have already paid their membership fees!