PRO

How do I manage my event in ticket sale?

What is ticket sale?

- Club events such as tournaments, camps, social events etc. that cost money to attend


- Anyone can sign up (including people who are NOT members of the club). You do NOT become a member of the club by signing up


- Payment is required upfront. Registration takes place via the link


- Only club administrators and ticket sales managers can create events


- Members can pay via credit card or Apple Pay/Google Pay


- You can create different ticket types/additional services depending on whether you have different contracts and offer optional add-ons


- Tickets include QR codes that you can scan via our app to give participants access to the event - Read more about it here

There's no answer to this question related to the use of SportMember from the app.

How do I edit an event?

  1. Click on Ticket sales in the menu on the left
  2. Click Edit next to the event name

How do I cancel an event?

1. Click on Ticket sales in the left menu
2. Click next to the event name to cancel it

Note: It is not possible to change the start date and time if tickets have already been sold

View registrations

  1. Click on Ticket sales in the menu on the left
  2. Click on the event name
  • Here you can:
    • Edit the buyer's info for any spelling mistakes etc.
    • Resend tickets via email
    • Mark the ticket as used
    • Refund the ticket



  • TIP: You can export an Excel file containing information and options/options
  • TIP: You can also find all transactions under Finances and Ticket payments
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