SMS and email correspondence for clubs and associations
Correspondence in a club isn't just about sending messages – it's also about keeping track of what was written, to whom, and when. With SportMember, you get a complete system for all SMS and email correspondence, where everything is saved automatically and can be found again when you need it.
The system gives you an overview of all communication with members. You can see previous messages, who received them, and whether they were read. It creates transparency and ensures that no information is lost in the club's daily operations.
Complete correspondence system for clubs
SportMember gathers all written communication in one place. Emails and SMS are sent from the platform and automatically saved in a history linked to the recipient. When you need to find an old message, you can search by recipient, date, or content.
Recipients can reply directly to emails, and replies come to your own inbox. You don't need to switch between systems to have a conversation – SportMember serves as the starting point for correspondence, while you use your regular mail program for replies.
How to handle correspondence in the club
- Send emails and SMS from one unified platform
- View history of all correspondence with each member
- Find previous messages with search function
- Track who has received and read messages
- Receive replies directly in your own email
- Attach documents and files to emails
- Archive important correspondence automatically
- Share correspondence history with other coaches and managers
Why structured correspondence benefits the club
In an association with many volunteers, it's important that correspondence doesn't disappear when a coach leaves. With SportMember, the history stays in the system, so the next coach can see what was previously communicated to the team.
In case of disputes or misunderstandings, you can go back and see exactly what was written. It creates clarity and prevents conflicts because all parties can verify what was actually communicated.
For the board, it provides an overview of the club's communication. You can see how communication happens across teams and departments and ensure that all members get the information they need.
Structured correspondence is also an advantage during handovers. When a new coach takes over a team, they can read up on previous communication and understand what has been agreed and promised. It ensures continuity for the members.